by Priyanka Raha ~ Nov 8, 2018
I woke up with a panic attack this Monday with an email from a friend that said ‘I tried to download and install your app and ran into issues.’ A voice in my head goes, ‘Err, umm, what?’. I am grateful she reached out because it helped me resolve it sooner than later.
It was not a problem of epic proportions like, ‘Houston, we have a problem’. But it was certainly a problem of ‘Houston, we are not ready to launch yet.’
By the way, did you know that the term ‘Houston, we have a problem’ is an erroneous quote made highly popular by the 1995 film Apollo 13. The original words spoken by astronaut Jack Swigert to base were, ‘Okay, Houston, we’ve had a problem’.
Well, back to my present day Monday morning.
Are you signed up on PopSmartKids to receive newsletters and email updates? Then you know what I am talking about.
Ever took the brownie out of the oven way too early and packed it off for a bake sale? Then you know what I am talking about.
As I started digging I realized an email had gone out to all my enthusiastic friends who have signed up to be with me on this journey. The email was an invitation to download the kid’s story telling app. It was completely unintentional. My team and I were researching on getting our email lists integrated in preparation to our launch at the end of this year. We are not there yet. Have you heard of tech misfirings? I am calling this a tech-misfiring.
The only logical thing to do for me was to reach out to each one of my trusted ally and tell the truth. I sent out an apology email, explaining what had happened. To quote a colleague I respect, ‘Experience over knowledge. Failing forward is the way to go’. I believe him.
I am grateful for each one of you for taking this ride with me. Stay with me, it is only going to get better.
It was also the same day that I found this little poster on the walls of the school while I was picking up my son. It definitely resonated.
We all make mistakes – it is the most human thing to do. We hear everywhere that we should encourage our kids to make mistakes and not shy away from trying. Our everyday experiences can be teachable moments for our children.
As a parent the best way I can mentor my kids is to live by example.
So fast forward to the evening the same day, one of the things we spoke about over dinner was what happened with Mommy at work. And boy, did I get some questions. But it was all in good intent. I had fun talking through them. I am hoping that my sons now know that it is okay to make mistakes. And when they do they will always have a space to share, pick up the pieces and get moving again.
That was my win for the day.
Priyanka is the Founder and CEO of PopSmartKids, a company created to foster social-emotional learning in children by effective use of technology. A graduate from Purdue University she left her career as a tech exec in 2018 to start a movement of redefining screentime from a monitored time to a powerful tool for mentoring our future generation. She is a mom to two clever boys and a big advocate of digital citizenship for children.